Series preface
Whether you are a tutor/trainer or studying management development to further your career, Management Extra provides an exciting and flexible resource helping you to achieve your goals. The series is completely new and up-to-date, and has been written to harmonise with the 2004 national occupational standards in management and leadership. It has also been mapped to management qualifications, including the Institute of Leadership & Management's middle and senior management qualifications at Levels 5 and 7 respectively on the revised national framework.
For learners, coping with all the pressures of today's world, Management Extra offers you the flexibility to study at your own pace to fit around your professional and other commitments. ...
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