Phil’s team is adrift.
Phil is smart and meeting-friendly, but he’s a crap people manager, and that crappiness is slowly poisoning his team. You know how bad it is because the star of Phil’s team finds ways to schedule meetings with you where the story is always the same: “He’s smart, but he is genetically incapable of managing people. We’re three weeks away from full-on revolt unless something changes.”
In the field, Phil’s team waits . . . waits until whatever impending disaster has fully arrived before they grudgingly say, “Well, OK, huh, we should probably handle that . . . now?”
Frustratingly and confusingly, one-to-ones ...