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Managing Human Resources, 3rd Edition by Chloe Mailer, Alan Cowling

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9 Equal opportunities

            Delia Goldring

9.1 Introduction

In the economic climate of the late 1990s many authors advocate that organisations should behave in strategic, pro-active ways in order to gain competitive advantage and thereby survive as effective operations. The principles of managing human resources indicate that competitive advantage can only be achieved through the efficient utilisation of employees at all levels.

The fundamental starting-point must be to ensure that, in the first place, a balance of different types of people are recruited into an organisation and once inside are developed, promoted and retained. To achieve this ‘balance of diversity’ there must be available a pool of applicants for all vacancies (external ...

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