Managing Generation Y: Global Citizens Born in the Late Seventies and Early Eighties

Contents

Acknowledgments

Introduction

1.   Who Is Generation Y?

2.   What Can Managers Expect from Generation Y?

3.   How Not to Manage Generation Y: The Seven Traits of the Worst Managers

4.   The Fourteenth Generation’s Fourteen Expectations

5.   Best Practices to Meet the Fourteen Expectations

In Conclusion

Recommended Resources