Listen to the Voices of Gen Y:

[My boss] was a nasty, evil old woman who made the already bad working environment worse. She’d yell at people a lot and just generally did not make people want to come to work.

— 19-Year-Old Telemarketer

He was very domineering—always looking over your shoulder to see if something [was] wrong, and when it [was, he was] very quick to point out it was because of your own stupidity and not an overlooked mistake.

— 22-Year-Old Clerk

She wasn’t very nice, and you never knew when she was going to be in a good or bad mood. She would yell at you when you did anything wrong, and she would do it in front of several people.

— 20-Year-Old Restaurant Host

The Golden Rule applies to everyone. And the yelling thing has got to ...

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