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Managing for People Who Hate Managing by Devora Zack

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CHAPTER FIVEFlex for Success

There is no mystery about successful business…Exclusive attention to the person who is speaking to you.—Charles Eliot

Meeting other peeps where they are atSure beats falling on your own face, splatGotta drop the ego, a fact’s a factFlexing is the ticket, and that is that.

Chapter Highlights

image Meet others where they are

image Clue into verbal and visual cues

Life isn’t neat and tidy. Neither, therefore, is managing. Sometimes ...

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