Acknowledgments
Many clients have asked me, kiddingly, whether their experiences and problems would appear in this book. Absolutely, I told them, but I promised anonymity, and have changed their names to ensure that anonymity. I appreciate their trust in me, and their openness in sharing their concerns.
Jerry Weinberg was a constant source of support throughout my writing and rewriting of this book. Through his suggestions and advice, he has shown me a learning curve that I am greatly enjoying climbing.
Wendy Eakin and David McClintock at Dorset House have impressed me with their caring attitude and their amazing attention to detail. I used to resist having my writing critiqued; in working with them, I have come to welcome it. I appreciate them ...
Get Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW! now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
