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Managing Employee Turnover by Phillip C. Bryant, David G. Allen

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CHAPTER 12

Engaged Employees

Engagement and Employee Turnover

Much of managing employee turnover, and hence much of what we’ve said thus far can be boiled down to one word—engagement. Engaged employees are less likely to voluntarily turnover than those who are not.

The first principle we will look at in this chapter is that increases in employee engagement can reduce turnover. In the discussion, we will also consider some other benefits of increased employee engagement beyond reduced turnover. From there, we will consider principles to increase employee engagement. The idea is that if employee retention increases through employee engagement, then you need to know how to increase employee engagement. You will see that many of the principles ...

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