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Managing Employee Turnover by Phillip C. Bryant, David G. Allen

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CHAPTER 9

Developing Human Capital

Training, Development, and Employee Turnover

When it comes to turnover, making investments in training and development can be a double-edged sword. Many managers fear that investments in training will make employees more mobile and, therefore, more attractive to other employers. Some evidence does show that if not handled correctly, investments in training and development may very well be investments made toward a competitor’s future workforce.1 Most of the evidence also shows that strategic investments in training and development can pay off in terms of an improved workforce and reduced turnover.2 Besides, when managers express concern about what happens if the organization trains everyone and they all leave, ...

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