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Managing Employee Performance: Motivation, Ability, and Obstacles

Book Description

When an employee doesn't perform up to par, a manager must evaluate why the job isn't getting done and help the employee improve. Laura Stack, The Productivity Pro, will teach you how! You'll determine the cause of performance problems, create a motivating environment where employees want to give their best, and criticize effectively when needed. You'll learn how to:

  • Analyze employee performance problems.

  • Motivate people to perform at their highest potential.

  • Provide constructive criticism when faced with problem performance.

  • Give helpful feedback on the desired behavior change.

  • Take corrective action when necessary.

You'll feel more in control when faced with a "problem" employee. You'll discover behavioral techniques to help you handle challenging, stressful performance situations. And you'll find out how to talk with your subordinates in a way that changes behavior and retains the relationship!