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Managing E-Government Projects

Book Description

Managing E-Government Projects: Concepts, Issues, and Best Practices collects the work of some of the best scholars and practitioners in the fields of e-government and project management, who explore how e-government projects can be managed, planned, and executed with effective project management techniques and methodologies. The chapters address theoretical, empirical, and practical concerns, explore factors affecting e-government projects’ successes and failures, and discuss existing best practices and their implications for local and national governance in developed and developing countries.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  5. Foreword
  6. Preface
    1. OVERVIEW
    2. WHERE THE BOOK FITS INTO THE WORLD
    3. TARGET AUDIENCE
    4. PROGRESSION OF THE BOOK
  7. Acknowledgment
  8. Section 1: Conceptual Issues and Best Practices
    1. Chapter 1: Organizational Change Contributions to E-Government Project Transitions
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ISSUES AND PROBLEMS
      5. SOLUTIONS AND RECOMMENDATIONS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    2. Chapter 2: Advancing Local E-Government
      1. Abstract
      2. INTRODUCTION
      3. E-Government leadership Challenges
      4. City Managers and E-government Leadership
      5. Identifying E-government Leadership Needs
      6. The growing Importance of Financial Officers
      7. REENGINEERING THE CFO ROLE
      8. Solutions and Recommendations
      9. FUTURE RESEARCH DIRECTIONS
      10. CONCLUSION
    3. Chapter 3: Improving E-Government Project Management
      1. ABSTRACT
      2. INTRODUCTION
      3. DEVELOPING METHODOLOGY AND PROJECT MANAGEMENT COMPETENCY
      4. STRATEGICALLY ALIGNING E-GOVERNMENT AND ENTITY-WIDE GOALS
      5. CRITICAL SUCCESS FACTORS AND E-GOVERNMENT IMPLEMENTATION
      6. FUTURE TRENDS
      7. CONCLUSION
    4. Chapter 4: Identifying and Managing Risks Inherent in e-Government Project Implementation
      1. Abstract
      2. Introduction
      3. Risk
      4. Background
      5. Technology Adoption / Mitigation of ICT Project Risk: A Brief Comparison of Developed and Developing Countries
      6. Identifying and Managing Risks in E-Government Implementations
      7. Conclusion
      8. Appendix A: Survey Questions and Answers
      9. Appendix B. Techniques and Their Application to Attempt Mitigating the Risks Inherent in ICT Projects (Magda, 2008)
    5. Chapter 5: An Organizing Vision for E-Participation Projects in Africa
      1. Abstract
      2. INTRODUCTION
      3. E-PARTICPATION IN THE GOVERNANCE PARADOX
      4. IMPLICATION OF THE IDEOLOGICAL BASIS OF E-GOVERNMENT PROJECTS
      5. TOWARDS FRAMEWORK FOR E-PARTICIPATION IN AFRICA
      6. CONCLUSION
  9. Section 2: Managerial Challenges and Issues in E-Government Implementation
    1. Chapter 6: Implementing Public Fiber-to-the-Home Network Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. PROJECT DATA
      5. PROJECT RISKS AND CHALLENGES
      6. METRICS
      7. CONCLUSION
      8. APPENDIX: PUBLIC FTTH PROJECT DATA
    2. Chapter 7: Implementing and Managing Public Library Networks, Connectivity, and Partnerships to Promote E-Government Access and Education
      1. Abstract
      2. INTRODUCTION
      3. Background
      4. Public Libraries and E-government
      5. E-Government Access and Community Partnerships
      6. Key Findings
      7. FuTURE rESEARCH dIRECTIONS
      8. Conclusion
    3. Chapter 8: Managing in the Era of Digital Governance
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
    4. Chapter 9: SCRAN
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. SCRAN’S PARTICULAR TAKE ON THE TRIPLE HELIX
      5. THE STANDARDISATION OF E-GOVERNMENT SERVICES
      6. TRANSFORMATIVE BUSINESS-TO-CITIZEN APPLICATIONS ACROSS THE NORTH SEA
      7. THE NETWORK
      8. CONCLUSION
  10. Section 3: Case Studies of E-Government Project Implementation
    1. Chapter 10: Success and Failure of Local E-Government Projects
      1. Abstract
      2. INTRODUCTION and background
      3. success and failure of e-government projects
      4. Information Systems Success Model
      5. Research model and hypotheses
      6. context
      7. Research design and method
      8. Results
      9. Discussion of Results
      10. Conclusion
      11. FuTURE rESEARCH dIRECTIONS
      12. Appendix A. Survey items used in this study
    2. Chapter 11: e-Government Implementation in a Developing Country
      1. Abstract
      2. Introduction
      3. General Background
      4. Country Background
      5. Identifying and Managing Risk
      6. Risk Analysis of a selected Implementation Project
      7. Conclusion
      8. Appendix
    3. Chapter 12: Open Innovation in the E-Government Strategy Planning
      1. Abstract
      2. INTRODUCTION
      3. Background and key terms
      4. the ministry of the interior: case
      5. FuTURE RESEARCH dIRECTIONS
      6. Conclusion
    4. Chapter 13: E-Government and Transparency
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. BACKGROUND
      4. 3. THE ASSESSMENT FRAMEWORK
      5. 4. THE CONTEXT OF TRANSPARENCY IN ITALIAN MUNICIPALITIES
      6. 5. PURPOSE AND RESEARCH METHOD
      7. 6. FINDINGS
      8. 7. DISCUSSION
      9. 8. CONCLUSION
  11. Compilation of References
  12. About the Contributors
  13. Index