Mentor’s Message: The Power of Effective Crisis Management
What would you do if your best employee quit tomorrow? What if your office building caught on fire and you were unable to access your computer or files for weeks—or worse, you lost your personal desktop files altogether? Would you be able to continue to do your job and keep your commitments to your customers, vendors, and contractors?
Many people think of crisis management as a job for internal audit groups, senior executives, and public relations professionals. And it’s true in part—crises such as product tampering, food contamination, or fraudulent earnings reports are best handled by these people. But there are other unplanned events that could have a devastating impact on your group ...
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