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Managing Crises and Disasters with Emerging Technologies

Book Description

Managing Crises and Disasters with Emerging Technologies: Advancements offers the most vital, up-to-date research within the field of disaster management technologies. Since the first disaster information network was set up nearly fifteen years ago, information technologies have advanced at an exponential rate, allowing those managing emergencies, crises, and disasters to effectively manage and utilize data in a safe, efficient way. This collection includes research and updates from authors from around the world, with a variety of perspectives and insights into the most cutting edge technology the field has to offer.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. Associate Editors
  5. Preface
    1. SOCIAL MEDIA: TRULY VIABLE FOR CRISIS RESPONSE?
  6. Chapter 1: The Transformative Power of Social Media on Emergency and Crisis Management
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. SOCIAL MEDIA - TRANSFORMATION VS. STAGNATION
    5. WHAT MAKES TRANSFORMATION OF EMERGENCY MANAGEMENT POSSIBLE?
    6. HOW SOCIAL MEDIA IS TRANSFORMING EMERGENCY/CRISIS MANAGEMENT
    7. CONCLUSION
  7. Chapter 2: The Use of Social Media in Disaster Situations
    1. Abstract
    2. 1. INTRODUCTION
    3. 2. THEORETICAL BACKGROUND
    4. 3. METHODOLOGY
    5. 4. CASE ANALYSES
    6. 5. DISCUSSION
    7. 6. CONCLUSION
  8. Chapter 3: Building Community Resilience through Social Networking Sites
    1. ABSTRACT
    2. CONTEXT
    3. RESEARCH QUESTION
    4. UNDERSTANDING VULNERABILITY AND BUILDING COMMUNITY RESILIENCE
    5. COMMUNITY VULNERABILITY AND RESILIENCE
    6. COMMUNICATION OF RISK
    7. THE USE OF TECHNOLOGY IN EMERGENCY MANAGEMENT
    8. EXPERT INTERVIEWS
    9. SOCIAL NETWORKING SITES
    10. SOCIAL NETWORKING SITE MODEL
    11. LIMITATIONS
    12. CONCLUSION AND FUTURE RESEARCH
  9. Chapter 4: A Framework to Identify Best Practices
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND: SOCIAL MEDIA
    4. MOTIVATION
    5. METHODOLOGY
    6. DIMENSIONS FOR SOCIAL MEDIA IDENTIFIED
    7. TO USE SOCIAL MEDIA OR NOT TO USE SOCIAL MEDIA: THAT IS THE QUESTION
    8. PHASES OF COMPREHENSIVE EMERGENCY MANAGEMENT
    9. STAKEHOLDERS INVOLVED
    10. LEVEL OF GOVERNMENT
    11. SOCIAL CONVERGENCE
    12. TIME PHASES
    13. SPATIAL ZONES
    14. THE MATRIX
    15. CONCLUSION
  10. Chapter 5: Wiki Technology and Emergency Response
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. KNOWLEDGE MANAGEMENT
    4. 3. EMERGENCY RESPONSE AND KNOWLEDGE MANAGEMENT
    5. 4. WIKIS
    6. 5. METHODOLOGY
    7. 9. CHANGES MADE IN RESPONSE TO USER FEEDBACK
    8. 10. CONTRIBUTIONS TO THEORY
    9. 11. PRACTICAL IMPLICATIONS
    10. 12. CONCLUSION
  11. Chapter 6: A Normative Enterprise Architecture for Guiding End-to-End Emergency Response Decision Support
    1. ABSTRACT
    2. INTRODUCTION
    3. ENTERPRISE ARCHITECTURE AND NORMATIVE ARCHITECTURE
    4. OVERVIEW OF THE EMERGENCY SERVICES ENTERPRISE FRAMEWORK
    5. METHODOLOGY
    6. OVERVIEW OF A NORMATIVE ARCHITECTURE FOR EMS
    7. EXPERT RECOMMENDATIONS FOR IMPROVING EMS INFORMATION SYSTEMS
    8. RECOMMENDATIONS FOR THE INTEGRATION OF ENTERPRISE AND NORMATIVE ARCHITECTURES
    9. FUTURE TRENDS
    10. CONCLUSION
  12. Chapter 7: Lessons of Disaster Recovery Learned for Information Systems Management in US Higher Education
    1. ABSTRACT
    2. INTRODUCTION
    3. LESSONS LEARNED FROM MAJOR TRAGEDIES
    4. METHODOLOGY
    5. GESTURES FROM U.S. HIGHER EDUCATION FACING DISASTERS
    6. DRP STRATEGY RECONSIDERATIONS
    7. MISSIONS FOR DISASTER RECOVERY RE-PLANNING
    8. CONCLUSION
    9. Appendix
  13. Chapter 8: An Approach to Using Ontologies for the Development of High Quality Disaster Recovery Plans
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. METHODOLOGY FOR THE DEVELOPMENT OF HIGH QUALITY DRP
    5. APPLICATION: AN ELECTRIC UTILITY COMPANY IN JAMAICA
    6. CONCLUSION
  14. Chapter 9: The Relationship between IT Director Values and Extent of IT Disaster Recovery Planning in the Banking Industry
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. ANALYSIS
    5. IMPLICATIONS
    6. LIMITATIONS
    7. FUTURE RESEARCH
    8. CONCLUSION
    9. Appendix A: Survey Items
  15. Chapter 10: Lessons Learned on the Operation of the LoST Protocol for Mobile IP-Based Emergency Calls
    1. Abstract
    2. INTRODUCTION
    3. A NEW ARCHITECTURE FOR ROUTING IP-BASED EMERGENCY CALLS
    4. CLIENT-BASED APPROACHES TO DETECT BOUNDARY CROSSINGS
    5. SERVER-BASED APPROACH TO SIMPLIFY THE SERVICE BOUNDARY
    6. TESTBED SETUP – LoST CLIENTS AND SERVER
    7. EXPERIMENTAL RESULTS
    8. CONCLUSION AND FUTURE WORK
  16. Chapter 11: Factors that Influence Crisis Managers and their Decision-Making Ability during Extreme Events
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. SUMMARY
  17. Chapter 12: Achieving Electric Restoration Logistical Efficiencies during Critical Infrastructure Crisis Response
    1. Abstract
    2. INTRODUCTION
    3. METHODOLOGY
    4. WILD FIRE LOGISTICS
    5. OBSERVED ISSUES
    6. POST WILD FIRE ANALYSIS
    7. FINDINGS AND DATA ANALYSIS
    8. DISCUSSION
    9. IMPLICATIONS AND RECOMMENDATIONS
    10. CONCLUSION
  18. Chapter 13: Curriculum Design and Development at the Nexus of International Crisis Management and Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. THE ROLE OF EDUCATION AND CURRICULUM DEVELOPMENT FOR INFORMATION SYSTEMS AND CRISIS RESPONSE MANAGEMENT
    4. CEMHS ORGANIZATION
    5. IMPLICATIONS AND LESSONS LEARNED
    6. CONCLUSION
  19. Chapter 14: A Methodology for Inter-Organizational Emergency Management Continuity Planning
    1. ABSTRACT
    2. INTRODUCTION
    3. BUSINESS CONTINUITY PLANNING CHALLENGES
    4. SOFT SYSTEMS METHODOLOGY
    5. TOWARDS EMERGENCY MANAGEMENT CONTINUITY PLANNING (EmCP)
    6. A METHODOLOGY FOR INTER-ORGANIZATIONAL EmCP
    7. DISCUSSION
    8. CONCLUSION
    9. FUTURE WORK
  20. Chapter 15: Implementing Social Media in Crisis Response Using Knowledge Management
    1. ABSTRACT
    2. INTRODUCTION
    3. CRISIS RESPONSE SYSTEMS
    4. SOCIAL MEDIA AND KNOWLEDGE MANAGEMENT
    5. ORGANIZATIONAL ISSUES WITH SOCIAL MEDIA
    6. Applying KM Strategy
    7. IMPLEMENTING SOCIAL MEDIA FOR CRISIS RESPONSE
    8. CONCLUSION
  21. Chapter 16: Managing Crises in the Healthcare Service Chain
    1. Abstract
    2. INTRODUCTION
    3. MANAGING CRISES IN THE HEALTHCARE SERVICE CHAIN: A SYNTHESIS OF THE LITERATURE
    4. MANAGING CRISES IN THE HEALTHCARE SERVICE CHAIN OF CRETE: TWO ILLUSTRATIVE EXAMPLES
    5. DISCUSSION AND CONCLUSION
  22. Chapter 17: The Role of Social Networks in Emergency Management
    1. ABSTRACT
    2. INTRODUCTION
    3. EMERGENCY MANAGEMENT
    4. BENEFITS OF USING SOCIAL NETWORKS
    5. CHALLENGES IN USING SOCIAL NETWORKS
    6. CONCLUSION
  23. Compilation of References
  24. About the Contributors
  25. Index