Is Conflict Destructive?

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When professional peers work as independent contributors or together as teams in an organization, conflicts are bound to occur. This is especially true in today’s flatter organizations, where managers depend on peer relationships to get their work done. When people have compatible goals, a predictable structure, and harmonious relationships, conflicts are fewer. In the traditional military, for example, a deliberate intention to reduce conflict among soldiers and their leaders is made by using structured hierarchies and communication channels designed to settle conflicts before they occur. The looser the organizational ...

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