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Managing Chaos by Lisa Welchman

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CHAPTER 5

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Stopping the Infighting About Digital Standards

Why Digital Standards Are Important

Identifying a Standards Steward

Standards Definition and Documentation

Standards Dissemination

Identifying Standards Authors

Finding the Experts: Input vs. Decision-Making

Input and Decision-Making Exercise

Summary

Igrew up in Columbia, Maryland, a planned community (see Figure 5.1). And as with the word “governance,” people tend to react to the phrase “planned community” in a not-so-positive way. “Planned” sounds dull and uncreative to people: cookie-cutter homes, on cookie-cutter lots, on cookie-cutter streets—“Little Houses Made of Ticky Tacky,” to ...

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