Managing Change and Transition

Table of contents

1. The Harvard Business Essentials Series
2. Title Page
3. Copyright Page
4. Table of Contents
5. Introduction
6. 1 - The Dimensions of Change
   1. Types of Change
   2. Two Different Approaches to Change
   3. Summing Up
7. 2 - Are You Change-Ready?
   1. Respected and Effective Leaders
   2. Motivation to Change
   3. A Nonhierarchical Organization
   4. Becoming Change -Ready
   5. Summing Up
8. 3 - Seven Steps to Change
   1. The Seven Steps
   2. Roles for Leaders, Managers, and HR
   3. Mistakes to Avoid
   4. Summing Up
9. 4 - Implementation
   1. Enlist the Support and Involvement of Key People
   2. Craft an Implementation Plan
   3. Support the Plan with Consistent Behaviors and Messages
   4. Develop Enabling Structures
   5. Celebrate Milestones
   6. Communicate Relentlessly
   7. Using Consultants
   8. Summing Up
10. 5 - Social and Human Factors
    1. The Rank and File
    2. The Resisters
    3. The Change Agents
    4. Summing Up
11. 6 - Helping People Adapt
    1. Reactions to Change: A Sense of Loss and Anxiety
    2. Stages in Reaction to Change
    3. The Conventional Advice
    4. What Individuals Can Do for Themselves
    5. How Managers Can Help Employees Cope
    6. Rethinking Resisters
    7. Summing Up
12. 7 - Toward Continuous Change
    1. Continuous Incremental Change
    2. Can People Handle It?
    3. Getting to Continuous Change
    4. Summing Up
13. APPENDIX A - Useful Implementation Tools
14. APPENDIX B - How to Choose and Work with Consultants
15. Notes
16. For Further Reading
17. Index
18. About the Subject Adviser
19. About the Writer
20. Need smart, actionable management advice? - Look no further than your desktop.