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Managing Business Transformation: A Practical Guide by Melanie Franklin

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CHAPTER 3: IMPLEMENTING THE CHANGE

Outcomes:
  • Change teams are formed to resource the activities
  • Individuals experience the change and move through a range of emotions as they adapt to the change
Activities:
  • Building an effective change team
  • Understanding how people react to change
  • Persuading and motivating people to change

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Building an effective change team

The purpose of the change team is to implement the change, ensuring that the change gains maximum acceptance. The change team is formed once the change has been authorised by those senior managers responsible for the strategic direction of the organisation, so it is not ...

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