Managing Business Ethics: Straight Talk about How to Do It Right, 6th Edition

Table of contents

1. Cover Page
2. Title Page
3. Copyright
4. BRIEF CONTENTS
5. CONTENTS
6. PREFACE WHY DOES THE WORLD NEED ANOTHER BUSINESS ETHICS TEXT?
7. ACKNOWLEDGMENTS
8. SECTION I: INTRODUCTION
   1. CHAPTER 1: INTRODUCING STRAIGHT TALK ABOUT MANAGING BUSINESS ETHICS: WHERE WE'RE GOING AND WHY
      1. INTRODUCTION
      2. THE FINANCIAL DISASTER OF 2008
      3. MOVING BEYOND CYNICISM
      4. CAN BUSINESS ETHICS BE TAUGHT?
      5. THIS BOOK IS ABOUT MANAGING ETHICS IN BUSINESS
      6. ETHICS AND THE LAW
      7. WHY BE ETHICAL? WHY BOTHER? WHO CARES?
      8. THE IMPORTANCE OF TRUST
      9. THE IMPORTANCE OF VALUES
      10. HOW THIS BOOK IS STRUCTURED
      11. CONCLUSION
      12. DISCUSSION QUESTIONS
      13. EXERCISE
      14. NOTES
9. SECTION II: ETHICS AND THE INDIVIDUAL
   1. CHAPTER 2: DECIDING WHAT'S RIGHT: A PRESCRIPTIVE APPROACH
      1. ETHICS AND THE INDIVIDUAL
      2. CONCLUSION
      3. DISCUSSION QUESTIONS
      4. EXERCISE
      5. INTRODUCING THE PINTO FIRES CASE
      6. CASE
      7. SHORT CASES
      8. NOTES
   2. CHAPTER 3: DECIDING WHAT'S RIGHT: A PSYCHOLOGICAL APPROACH
      1. ETHICAL AWARENESS AND ETHICAL JUDGMENT
      2. INDIVIDUAL DIFFERENCES, ETHICAL JUDGMENT, AND ETHICAL BEHAVIOR
      3. FACILITATORS OF AND BARRIERS TO GOOD ETHICAL JUDGMENT
      4. TOWARD ETHICAL ACTION
      5. CONCLUSION
      6. EXERCISE
      7. DISCUSSION QUESTIONS
      8. SHORT CASE
      9. NOTES
   3. CHAPTER 4: ADDRESSING INDIVIDUALS’ COMMON ETHICAL PROBLEMS
      1. PEOPLE ISSUES
      2. CONFLICTS OF INTEREST
      3. CUSTOMER CONFIDENCE ISSUES
      4. USE OF CORPORATE RESOURCES
      5. WHEN ALL ELSE FAILS: BLOWING THE WHISTLE
      6. CONCLUSION
      7. DISCUSSION QUESTIONS
      8. SHORT CASES
      9. NOTES
10. SECTION III: MANAGING ETHICS IN THE ORGANIZATION
    1. CHAPTER 5: ETHICS AS ORGANIZATIONAL CULTURE
       1. INTRODUCTION
       2. ORGANIZATIONAL ETHICS AS CULTURE
       3. ETHICAL CULTURE: A MULTISYSTEM FRAMEWORK
       4. ETHICAL LEADERSHIP
       5. OTHER FORMAL CULTURAL SYSTEMS
       6. INFORMAL CULTURAL SYSTEMS
       7. ORGANIZATIONAL CLIMATES: FAIRNESS, BENEVOLENCE, SELF-INTEREST, PRINCIPLES
       8. DEVELOPING AND CHANGING THE ETHICAL CULTURE
       9. A CULTURAL APPROACH TO CHANGING ORGANIZATIONAL ETHICS
       10. THE ETHICS OF MANAGING ORGANIZATIONAL ETHICS
       11. CONCLUSION
       12. DISCUSSION QUESTIONS
       13. CASE
       14. CASE
       15. CASE
       16. NOTES
    2. CHAPTER 6: MANAGING ETHICS AND LEGAL COMPLIANCE
       1. INTRODUCTION
       2. STRUCTURING ETHICS MANAGEMENT
       3. COMMUNICATING ETHICS
       4. USING THE REWARD SYSTEM TO REINFORCE THE ETHICS MESSAGE
       5. EVALUATING THE ETHICS PROGRAM
       6. VALUES OR COMPLIANCE APPROACHES
       7. GLOBALIZING AN ETHICS PROGRAM
       8. CONCLUSION
       9. DISCUSSION QUESTIONS
       10. SHORT CASE
       11. APPENDIX
       12. NOTES
    3. CHAPTER 7: MANAGING FOR ETHICAL CONDUCT
       1. INTRODUCTION
       2. IN BUSINESS, ETHICS IS ABOUT BEHAVIOR
       3. OUR MULTIPLE ETHICAL SELVES
       4. REWARDS AND DISCIPLINE
       5. PEOPLE FOLLOW GROUP NORMS
       6. PEOPLE FULFILL ASSIGNED ROLES
       7. OBEDIENCE TO AUTHORITY: PEOPLE DO WHAT THEY'RE TOLD
       8. RESPONSIBILITY IS DIFFUSED IN ORGANIZATIONS
       9. CONCLUSION
       10. DISCUSSION QUESTIONS
       11. CASE
       12. SHORT CASE
       13. NOTES
    4. CHAPTER 8: ETHICAL PROBLEMS OF MANAGERS
       1. INTRODUCTION
       2. MANAGING THE “BASICS”
       3. MANAGING A DIVERSE WORKFORCE
       4. THE MANAGER AS A LENS
       5. MANAGING UP AND ACROSS
       6. CONCLUSION
       7. DISCUSSION QUESTIONS
       8. SHORT CASES
       9. NOTES
11. SECTION IV: ORGANIZATIONAL ETHICS AND SOCIAL RESPONSIBILITY
    1. CHAPTER 9: CORPORATE SOCIAL RESPONSIBILITY
       1. INTRODUCTION
       2. WHY CORPORATE SOCIAL RESPONSIBILITY?
       3. TYPES OF CORPORATE SOCIAL RESPONSIBILITY
       4. TRIPLE BOTTOM LINE AND ENVIRONMENTAL SUSTAINABILITY
       5. IS SOCIALLY RESPONSIBLE BUSINESS GOOD BUSINESS?
       6. CONCLUSION
       7. DISCUSSION QUESTIONS
       8. CASE
       9. SHORT CASE
       10. NOTES
    2. CHAPTER 10: ETHICAL PROBLEMS OF ORGANIZATIONS
       1. INTRODUCTION
       2. MANAGING STAKEHOLDERS
       3. ETHICS AND CONSUMERS
       4. ETHICS AND EMPLOYEES
       5. ETHICS AND SHAREHOLDERS
       6. ETHICS AND THE COMMUNITY
       7. WHY ARE THESE ETHICAL ISSUES?
       8. COSTS
       9. CONCLUSION
       10. SHORT CASES
       11. DISCUSSION QUESTIONS
       12. NOTES
    3. CHAPTER 11: MANAGING FOR ETHICS AND SOCIAL RESPONSIBILITY IN A GLOBAL ENVIRONMENT
       1. INTRODUCTION
       2. FOCUS ON THE INDIVIDUAL EXPATRIATE MANAGER
       3. THE ORGANIZATION IN A GLOBAL BUSINESS ENVIRONMENT
       4. CONCLUSION
       5. DISCUSSION QUESTIONS
       6. SHORT CASE
       7. CASE
       8. CASE
       9. NOTES
12. INDEX