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Managing Business Analysis Services by Barbara Davis

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FUNCTIONAL GOVERNANCE

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A key area where technology fails outright is the governance of business analysis services. Many would argue that failure happens because business analyst roles and resources are still immature. However, I disagree.

If you have a mature organization, and it begins to segregate duties and create new roles, then it must also adopt and employ the governance techniques that it employs in other areas of the business to ensure that the new roles are profitable, adequate, and can be monitored and managed in the same ways that all ...

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