Managing and Using Information System

Acknowledgments

Books of this nature are written only with the support of many individuals. We would like to personally thank several individuals who helped with this text. Although we've made every attempt to include everyone who helped make this book a reality, there is always the possibility of unintentionally leaving some out. We apologize in advance if that is the case here.

Brandt Walker helped us with this edition by researching various topics, finding cases, and verifying examples from previous editions. We really appreciate his thoughtful efforts. We also appreciate the considerable efforts of Parul Acharya and Arturo Watlington III, students at the University of Central Florida who enthusiastically helped with proofreading, research and background checking of facts. Thank you also goes to Matthew Riley and Steve Kaplan of Presidio for help with the infrastructure and architecture concepts.

We also want to acknowledge and thank pbwiki.com. Without their incredible and free wiki, we would have been relegated to e-mailing drafts of chapters back and forth. For this edition, as with the fourth edition, we wanted to use Web 2.0 tools as we wrote about them. We found that having used the wiki for our previous edition, we were able to get up and running much faster than if we had to start over without the platform.

We have been blessed with the help of our colleagues in this and ...