Manager's Guide to Crisis Management

Chapter 11Crisis Management and the Publicly Owned Company

Throughout this book I refer to “organizations” when discussing entities facing a crisis. That’s because any type of organization—including both for-profit organizations (companies) and not-for-profit organizations—are subject to a crisis, and the strategy for managing one is similar in most cases.

But I’m also aware that many readers of this book may work for companies—specifically publicly owned companies—and there are some unique aspects of crisis management that apply to that type of organization.

The Communications Pros and Cons of Public Companies

From a communications perspective, there are both advantages and disadvantages to being (or working for) a public company. One advantage ...