Chapter 14Managing Performance from a Distance
Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has.
—Margaret Meade
Almost any manager will tell you that performance management, under the best of conditions, is difficult. The very words “performance management” conjure up all kinds of negative images—disciplinary action, confrontation, and the dreaded annual performance evaluation process—to name just a few. For those managing remote employees, the process can seem even more daunting. But take heart. If you are managing remote employees, there are proven techniques to help you in managing team and individual performance.
In this chapter we first discuss some performance ...
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