Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

Foreword

In this innovative and practical guide for frontline managers, Denny explains time-tested techniques and leadership principles that create a sustainable high-performance culture. As Denny’s colleague for many years, I have experienced the value and effectiveness of these techniques firsthand. The personal anecdotes and insights throughout the book offer an invaluable teaching tool for every manager trying to balance the difficult task of achieving results the right way—by building a winning team.

Denny’s work ethic and high standards inspired generations of managers and helped create a culture of performance that is his lasting legacy to Verizon Communications.

This is an essential read for every manager’s, or aspiring manager’s, success ...