Part 4: Gifting—The Main Event
Chapter 15: Avoiding Thin Ice: The Gift of Advice. Most people think the main thing mentors do is give advice. But if done inappropriately, advice giving is one of the most dangerous actions a mentor can take. This chapter provides techniques for giving advice while minimizing resistance.
Chapter 16: Reporting on Blind Spots: The Gifts of Feedback and Feedforward. While advice is tricky to deliver without prompting protégé resistance, giving feedback is even more difficult. The by-product of advice poorly given is resistance, the reluctance of the protégé to value the information. However, the by-product of feedback inadequately delivered is resentment, a sense of bitterness on the part of the protégé that the mentor ...
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