9CASE STUDYFail Faster

Interview with Liz Smith, Chairman of the Board of Directors and CEO of Bloomin’ Brands

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How would you characterize or describe your most important mentor?

My most important professional mentor is Irene Rosenfeld, chairman and CEO of Kraft Foods. I worked with her at Kraft over the course of my fourteen years there. With Irene, what you see is what you get. She never has a personal agenda. She’s smart, objective, and fair-dealing. She is also a very courageous leader. She’s not afraid to put any truth on the table, no matter what it looks like. She always operates with transparency.

 

What were the traits you found most instrumental ...

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