ACKNOWLEDGEMENTS
I would like to thank all the contributors to the book for their time and wisdom. Many of them are distinguished Companions of the Chartered Management Institute, but all have had a substantial role in leading positions.
Their practical insights, knowledge born of experience and reflective approach to this project have helped me to look behind the headlines and the facade to the reality of management and leadership in the 2010s – messy, complicated, challenging, exciting and important. The vital ingredient in our ongoing competitive success.
I would also like to thank Erika Lucas, who has crafted the chapters, taking my ideas and making them intelligible; Claire Plimmer, who has been a guiding hand; Carol Anne Kaveney, Hannah Chapman and Analiza Gabuat, who have enabled this book to be written alongside many other priorities in the diary; and Tim Melville-Ross, whose idea it was that I should write this book.
Thank you.

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