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Managerial Effectiveness in a Global Context by Jennifer Deal, Chris Ernst, Maxine Dalton, Jean Brittain Leslie

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Appendix B: Scales and Alphas

ROLE BEHAVIORS

Managing Information

Monitor (Alpha .68)

  1. Can seek information energetically.
  2. Can probe, dig beneath the surface, test the validity of information.
  3. Can create order out of large quantities of information.
  4. Can spot problems, opportunities, threats, trends early.
  5. Am logical, data-based, rational.

Spokesperson (Alpha .80)

  1. Am crisp, clear, articulate.
  2. Am skillful in speaking to external agencies or individuals.
  3. Am a strong communicator.
  4. Can effectively represent corporate interests at multiple levels of interaction in public and private sectors.
  5. Can effectively act as agent and advocate for the organization.
  6. Can effectively represent the organization at social or civic functions.

Managing Relationships ...

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