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Managerial Effectiveness in a Global Context by Jennifer Deal, Chris Ernst, Maxine Dalton, Jean Brittain Leslie

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CHAPTER 3Managerial Capabilities—Learning and Effectiveness as a Global Manager

In our conceptual model we explored learning and effectiveness in global roles from several perspectives. These included the direct relationship of experiential learning to managerial effectiveness in the global role, specifically past experience managing diverse workgroups in one’s own country (cultural heterogeneity) and experience with other cultures through early language training and by living in more than one country as a child and adolescent (cosmopolitanism). (These topics are addressed in Chapters 4 and 5.) In this chapter we explore the relationship of three specific learning behaviors to managerial effectiveness in jobs of high and low global complexity ...

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