Abkürzungen
API |
Application Programmers Interface |
ARIS |
Architektur integrierter Informationssysteme |
BS |
British Standard |
BSI |
Bundesamt für Sicherheit in der Informationstechnik |
CCITT |
Comité Consulitatif International Télégraphique et Téléphonique |
CCTA |
Central Computer and Telecommuncations Agency |
CCMS |
Computing Center Management System |
CMS |
Content-Management-System |
CNM |
Customer Network Management |
CPU |
Central Processing Unit |
CSI |
Continual Service Improvement |
CSM |
Customer Service Management |
DB |
Datenbank |
EAI |
Enterprise Application Integration |
eTOM |
Enhanced Telecommunication Operation Map |
GUI |
Graphical User Interface |
ISO |
International Standardisation Organisation |
itSMF |
IT Service Management Forum |
IT |
Information ... |
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