Management Skills in IT

PREFACE

To be a great IT manager is to understand that IT success is based upon a blend of skills that mixes IT craft, ability and knowledge with a true understanding of what the organisation is trying to achieve and the context within which it sits. Great IT leaders can get themselves, their teams and their organisations in front of the IT curve, realising opportunities. To be behind the curve is to see only threats.

Behaviours and skills that made IT people successful in the past cannot be relied upon to guarantee similar levels of success in the future. It is true that technical ability and knowledge represent a sound bedrock for an IT leader, however this is not enough in a modern world where information and technology can revolutionise ...