Index

A

abstraction, 17
achievement, 81
asymmetric distribution, 31

B

British Broadcasting Corporation (BBC), 124–5

C

classical management theory, 39
classical perspective, 39, 43–6
investment consultancy, 46
library, 43–5
museum, 45
news agency, 45–6
classical school, 39
Coca-Cola, 96
communication, 97–9
communication networks, 98
comprehension, 18
conclusion, 17–18
contextual factors, 109–11
customization, 140

D

data, 2–4
contextual factors, 4
lack of exposure, 3–4
data, information, knowledge and wisdom (DIKW) continuum, 1–11
data, 2–4
holistic nature of wisdom, 11
information, 5–7
knowledge, 7–8
wisdom, 8–11
delegating, 85, 93

E

empowerment, 86, 93
energy, 5
evaluation, 87, 94–5
event/happening, 13

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