Management of Banking and Financial Services, 2nd Edition

Appendix Objective-Type Questions on Commercial Banking

Tick √ YES or NO for the following statements.

1. Retail banking means managing of individual customers on both assets and liabilities side.Yes          No
2. Customer segmentation refers to classification of customers into different groups for the purpose of identifying their financial requirements.Yes          No
3. The Basel II Accord deals in capital adequacy norms to be fulfilled by the banks.Yes          No
4. Bundling of products means availability of various options within the main product/service.Yes          No
5. The success of retail lending depends on assessment of future requirements of customer needs and to prepare for the same now.Yes          No
6. Housing loan can be sanctioned to a property ...