CHAPTER 2

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THE ROLE OF THE TOP

The focus of this chapter is on the management needed to sustain a successful Toyota Production System implementation. It covers techniques and engineering that “wow” people and the management needed to deliver that wow.

“Profit comes while pursuing flow.”

The Management and Structure Needed to Have a Successful Toyota Production System Deployment

In this chapter, I want to introduce the kind of management that is required if everyone from the top management to the lowest employee is to understand Ohno’s teachings and put them into practice, and also to focus his efforts and joyfully improve his workplace.

In most ...

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