What managers must know about communication

Often managers have trouble managing the communication within the team and with the rest of the organization. Here are some aspects to be aware of, in order to make the communication work.

Interpersonal communication is a process, not an event

Communication between two people is not a one-time event; it's a process that gets better or worse over a period of time. Communication is also reflective of the relationship between two people.

It's hard to say if communication is a cause of a good relationship or if a relationship is a cause of good communication. However, it's clear that each one feeds the other. Your most recent communication may have an impact on how your next communication with that person ...

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