Management, Ethics and Communication for CS Foundation

CHAPTER 7

RECENT TRENDS IN MANAGEMENT

Short but fantastic request:‘Try to keep that person always happy, whom you see everyday … in the mirror.’

1. While change is a fact of life, so is individual, group and organizational __________ to change.
   • Acceptance
   • Resistance
   • Celebration
   • Talk
2. Lewin's three-step model, action research and organization development are the techniques for
   • Budgeting.
   • Recruitment.
   • Change management.
   • Leadership.
3. Change is a natural phenomenon. Organization is an open system and is influenced by change in its __________ environment(s).
   • Internal
   • External
   • Both (a) and (b)
   • Neither (a) nor (b)
4. Management decisions regarding matters such as organization structure, corporate objectives, policies and strategies should not be regarded ...