O'Reilly logo

Management and the Arts, 5th Edition by William J. Byrnes

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

9  Controls, Operations, and Budgeting

Controlling has to be done, but the trick is to avoid being captured by it, so that it comes to dominate the work of managing.

Henry Mintzberg, Simply Managing

The organization mission cannot be achieved unless resources are available to fund the mission and the manager understands how to apply those resources.

Lynne A. Weikart, Greg G. Chen, Ed Sermier, Budgeting & Financial Management for Nonprofit Organizations

Key Terms & Concepts

Operational control system

Output and input standards

Internal and external controls

Management by exception (MBE)

Management by objectives (MBO)

Performance appraisal system

Management information system (MIS)

Business Intelligence

Customer Relationship Management (CRM)

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required