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Sensemaking Theory
The basic idea in sensemaking theory is that making sense is an ongoing process that looks at (1) how people notice events, (2) what those events mean, and (3) how consensually created meanings for those events influence present and future behaviors. First, people have to notice an unusual or different set of circumstances for that event to register for them. Second, once people notice an event, then they typically want to know what that event means for them. People want to know, “What’s the story here?” when they experience significant events. Third, creating meaning for events can influence current and future actions and can help people stay in touch with their continuing flow of experience. Weick (1979) summarizes the ...
