Does Your Organization Suffer from Resource Efficiency Thinking?
Some managers think of people as “resources.” One consequence of that thinking is that managers think they or the teams can split work to make people more efficient. We split this work by work type, creating experts. The name for this is “resource efficiency.”
You can see evidence of resource efficiency thinking in these conditions:
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Managers want to see 100 percent utilization for each person, optimizing for the person, not the team.
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People have narrow expertise. Work queues behind those people for multiple projects.
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Managers refer to people as resources.
High utilization makes ...
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