Who’s Waiting for Your Projects to Be Completed?
If you are working in an IT organization, you may know who your customers are by name. Some of them might have titles such as CFO or CEO. And, although it’s tempting to finish projects for people in the organization who are C-level people, they may not need the projects done as much as some of the other people. If you’re working in a product organization, you likely have people who represent your customers (product managers or product owners) in addition to your other managers.
Whoever your customers are, the base question is the same: “How do you calculate the value of the projects to each of your customers?” One way is to look at the waste in your customers’ current work now. You can build ...
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