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Manage projects successfully by A&C Black Publishers Ltd

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6 Dealing with the unexpected

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As we’ve discussed elsewhere, projects tend to be awkward beasts. Because their whole purpose is to bring about change, they almost always exist in an unsettled and uncertain environment. This inevitably means that unexpected issues tend to crop up—changes are made and mistakes happen. As a project manager, you have to allow for these things, and accept that you’re never going to eliminate them altogether. The trick is to be prepared for them and to manage them as best you can when they arise.

To keep on top of and lessen the impact of the blips that might come your way, there are some important disciplines ...

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