| Tip 20 | Use Multidimensional Measurements to Assess Project Progress |
There are any number of references that say, “You get what you measure.” And, as you saw in Measurements Can Be Dangerous, it’s possible people will want to game the measurement. Since you will get exactly what you measure, make sure you measure enough information about the project to provide an honest assessment of project progress.
Rob, a VP of engineering called me, confounded. “JR, those freaking testers! They can’t do anything right.” Rob’s project had 1,500 developers and about 350 testers. I had met a few testers before, so I said, “That’s funny, the people I met seemed to know what they were doing.” “No way,” Rob quipped, “the developers meet every single milestone. ...
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