We Can’t Say No

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Figure 25. We Can’t Say No

As the project manager, your management wants you to fit just one more feature into the release. They’re playing “We gotta have it.” And as a responsible project manager, you bring the request to the team. You’ve told your management the team will assess the request and you’ll return with a new date or cost for the new feature.

But as you start discussing the feature and the trade-offs with the team, the team isn’t willing to say “no,” “not yet,” or “here’s what it will take.” Instead, the team blindly accepts the extra work, without discussing the cost in reference to time and money and the impact on ...

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