O'Reilly logo

Making the Team: A Guide for Managers by Leigh L. Thompson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Decision-Making Pitfall 1: Groupthink

Groupthink occurs when team members place consensus above all other priorities—including using good judgment when the consensus reflects poor judgment, improper or immoral actions, and so on. Groupthink, at its core, involves a deterioration of mental efficiency, reality testing, and moral judgments as a result of group pressures toward conformity of opinion. For a list of groupthink decisions in the political and corporate world, see Box 6-1. The desire to agree can become so dominant that it can override the realistic appraisal of alternative courses of action (Janis, 1972, 1982). The reasons for groupthink may range from group pressures to conform to a sincere desire to incorporate and reflect the views ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required