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Making the Team: A Guide for Managers by Leigh L. Thompson

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What Managers Tell Us about Their Teams

To gain a more accurate picture of what managers face in their organizations in the way of teamwork, we conducted a minisurvey of 149 executives and managers from a variety of industries.[1] Here are some highlights of what they told us.

[1] Survey results are based on the responses from executives in attendance at the Kellogg Team-Building for Managers Program, 1996–1999.

Most Common Type of Team

By far, the most common teams were cross-functional project groups, followed by service, marketing, and operations teams (see also Katzenbach & Smith, 1993). Cross-functional teams epitomize the new challenges outlined earlier in this chapter. They represent the greatest potential, in terms of integrating talent, ...

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