Some Observations about Teams and Teamwork

There is a lot of folklore and unfounded intuition when it comes to teams and teamwork. We want to set the record straight by exposing some of the observations that managers find most useful.

Companies That Use Teams Are Not More Effective Than Those That Do Not

When companies are in trouble, they often restructure into teams. However, putting people into teams does not solve problems; if not done thoughtfully, this may even cause more problems. For every case of team success, there is an equally compelling case of team failure, as indicated by this chapter's opening example. Teams can outperform the best member of the group, but there are no guarantees. Admitting the inefficiency of teams is hard, especially ...

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