3Characteristics of Successful Teams

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Learning Objectives

By the end of this chapter, you should be able to:

• Describe qualities and skills present in all successful teams.

• Identify these characteristics in a case study.

• Assess the strength of these characteristics in your own teams.

You’ve seen that teams vary in a number of ways. They may be permanent or temporary, functional or cross-functional, leader-led or seemingly leaderless (which usually means leadership is shared), physically close or geographically far flung. But all successful teams share a number of characteristics. We’ve covered some of them in the first two chapters, so we ...

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