1The Business Case for Teams
Learning Objectives
By the end of this chapter, you should be able to:
• Describe four business problems that companies have successfully addressed with teams.
• Explain why teams outperform individuals in handling these problems.
• Identify the best type of team for different business purposes.
• Identify team opportunities in your organization.
This chapter sets the tone for the entire self-study course. You’ll learn, through examples from real companies, how organizations use teams of different kinds to solve business problems and achieve business objectives.
The following exercises introduce scenarios that may ...
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