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Making Sense of Change Management, 3rd Edition by Esther Cameron, Mike Green

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1

Individual change

INTRODUCTION

This chapter draws together the key theories of how individuals go through change, using various models to explore this phenomenon. The aims of this chapter are to give managers and others experiencing or implementing change an understanding of the change process and how it impacts individuals, and strategies to use when helping people through change to ensure results are achieved.

This chapter covers the following topics, each of which takes a different perspective on individual change:

  • Learning and the process of change – in what ways can models of learning help us understand individual change?
  • The behavioural approach to change – how can we change people’s behaviour?
  • The cognitive approach to change – how ...

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