Acknowledgments
A number of people took the time to review the manuscript and offer recommendations for improvement; they have our deep gratitude. Special thanks go to Terry Light, Randy Reetz, Peggy Koontz, and Phil Foell for many of the examples used in the book. Kathleen Rhode, Robert Funicello, Mark Paulk, Karen Skinner, Norman Hammock, Ed Weller, Doris Sturzenberger, Elaine Anselm, Phyllis Moore, Karl Wiegers, Bonnie Reuscher, Linda Westfall, Helen Smelser, William Burns, Michael Reed, Terry Sardina, Cathy Henderson, Christian Bund, Alejandro Acevedo, George Yamamura, Robbert Schravendijk, Barbara Marasco, Peter Hantos, Blaine Couveau, Libby Dunn, and Peggy Fouts commented on various versions of the manuscript—a time-consuming undertaking ...
Get Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
