In my early years as a trainer, the training manager of a large company told me that when people go back to work after they have been to training, their supervisors more often than not say to them, "Forget everything you learned in training, now I'll tell you how we really do it!"
I recall when a woman came up to me at a conference and said I looked familiar to her. We talked about where we might have met each other and when she told me where she worked, I mentioned that I had conducted some training there several months earlier. She said, "Oh yes, I was in that class. It was a lot of fun!" I responded, "Great. How are you using what you learned?" She replied, "Let's see…what was the topic of the training?" She didn't even remember what ...
Get Making Learning Stick now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
